Terms of service

Overview

This website, hokuzo.com, is operated by Titas Valaitis, sole proprietor ("Hokuzo", "we", "us"). By visiting our store or purchasing from us, you agree to these Terms of Service. Please read them carefully.

1. Eligibility

By using this site you confirm that you are at least the age of majority in your place of residence, or that you have the consent of a parent or guardian.

2. Products and descriptions

We make every effort to display our products, colors, and dimensions accurately. Minor differences may occur due to screen settings and manufacturing variation. Hokuzo products feature Japanese-inspired design; country of origin is stated on each product page where required.

3. Prices and payment

All prices are listed in the currency shown at checkout. We reserve the right to change prices and to modify or discontinue products at any time. Payment is processed securely through our payment providers; we do not store your full card details.

4. Orders

We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or that contain pricing or availability errors. If we cancel an order after payment, you will receive a full refund.

5. Shipping, returns and refunds

Shipping and returns are governed by our Shipping Policy and Refund Policy, which form part of these Terms.

6. Use of the site

You may not use our site for any unlawful purpose, to infringe our or others' intellectual property, to transmit harmful code, or to interfere with the site's security or operation.

7. Intellectual property

All content on this site, including text, images, logos, and design, belongs to Hokuzo or its licensors and may not be copied or used without our written permission.

8. Product use and safety

Please follow the care and safety instructions provided with each product. Knives and sharp tools must be handled with care and kept away from children.

9. Limitation of liability

To the fullest extent permitted by law, Hokuzo is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability for any claim is limited to the amount you paid for the product in question. Nothing in these Terms limits rights you have as a consumer under applicable law.

10. Third-party links and services

Our site may contain links to third-party websites or use third-party services. We are not responsible for their content or practices.

11. Privacy

Your use of our site is also governed by our Privacy Policy.

12. Governing law

These Terms are governed by applicable law, without prejudice to any mandatory consumer protection rights in your country of residence.

13. Changes

We may update these Terms at any time. Changes take effect when posted on this page.

14. Contact

Questions about these Terms can be sent to support@hokuzo.com.